Library Comment Responses

Comments & Suggestions

Q: Can you please designate Room 101 as a quiet area whenever it is opened for general use by patrons? The library is crawling with group study locations, and it surely wouldn't hurt to allow those of us who come to the library for quiet (if you can't have quiet at the library, where should it be found?) to enjoy quiet while trying to study. Also, can you please designate some of the individual study rooms on the third floor as quiet areas?

A: Before I start exploring the possibility of designating Room 101 as a formal Quiet Area, can you tell me if you have found that the library's other formal Quiet Areas are too full for you to find space to study there, or are there other problems with those areas?

http://libweb.uoregon.edu/index/news-app/story.2088/

Thanks for your help.

Warm regards,

Shirien Chappell, Head
Access Services Department
2-Feb-2012

Q: I'm wondering if there is a way for me to obtain this article for a research project I'm doing in my anthropology class.

Title: Adult psychophysiologic insomnia and positive history of childhood insomnia
Source: Sleep [0161-8105] Philip yr:1996 vol:19 iss:3 pg:S16 -S22
Thanks for your assistance in this matter.

A: Yes, you can order it through Interlibrary Loan. Findtext is giving you slightly incorrect info -- it claims that we might have it online, because one of our sources is a free journals website, which offers some issues for free, but not all of them. So this is messing up the FindText results...

So, what you should do, is fill out the Article Request form here: https://illiad.uoregon.edu/illiad/oru/logon.html
And, in the "Notes" box in the form, write, "FindText Online Access is incorrect."

You'll get the article as a pdf in about 24 hours.

Miriam Rigby
Reference and Research Services
30-Jan-2012

Q: Do you ever sell your old library carts? Leaburg Library is in need of one. We are a non-profit.

A: As a State Institution the University Libraries can not sell or donate our book trucks. Thank you for your interest.

Blake Scott
Stacks Maintenance & Summit Processing
24-Jan-2012

Q: I am trying to find the following item online. According to the UO library site,it is available but I cannot access it through Academic search Premier. Any assistance would be greatly appreciated.

Expertise, Criticism and Holocaust Memory in Cinema.
Source: Social Epistemology [0269-1728] Owen yr:2011 vol:25 iss:3 pg:233

A: Academic Search Premier does not give the full text of articles from issues of the latest year. So 2011 is in this "embargo" period.

You can request the article through the library's Interlibrary loan service, at https://illiad.uoregon.edu/illiad/oru/logon.html
This service often provides articles within a day or two, electronically.

Paul Frantz
Reference & Research Services
23-Jan-2012

Q: Why can't I download articles from Science magazine? I've done this
many times before.

A: I'm sorry you're having trouble with downloading articles. We still pay them lots of money so that you can access them. In order to find out what might be happening, it would be helpful if you could tell me which year(s) you're trying to access. Are you on campus or off? How are you getting to the articles? Which operating system are you using and which web browser?

I was fine accessing an article from a few weeks ago, using Firefox on a PC running Windows 7, while on campus. I heard there was something funky with the new Adobe Reader, in case that's useful.

Annie Zeidman-Karpinski
Science Librarian
23-Jan-2012

Q: From the eyes of a very frustrated grad student: Since the reading room next to the course reserves has been converted into a classroom, I understand that all the videos have been moved up to the Douglass Listening Room. However, the hours of the DLR are severely restricted, actually much more than the Course Reserves. For example, the library lists that the room doesn't open until 1pm!!!! on a Saturday. Some of us have to work during the week which leaves only the weekend to carve out two hours of our busy schedules to do the required viewing for classes. That erases the whole morning for watching videos, and time is essential if you have regularly assigned videos you have to watch for a course and 20+ people need to watch it in the same week. May I suggest you adapt the DLR hours accordingly so students can actually use it? Not everyone has a laser disc player or video recorder at home and the library is the only way to watch (and up to this year it was at least feasible!)!!!

A: The good news is that the Video Collection hasn't moved at all. Items in this collection are still available for checkout from the Reserves and Video service desk and if that desk is closed from the Checkout Desk. Most of the video viewing equipment was relocated to the Douglass Listening Room but we purposefully stationed a couple videotape players (near the Knight Research/Information Desk) to provide viewing when Douglass was closed. There is a laserdisc player available in the MacKinnon Room (across from the Reserve Desk.) We have actually increasedthe number of hours that playback equipment is available since the equipment is available all the hours the library is open instead of just when the Reserve Room was open.

Laura Willey
lwilley@uoregon.edu
Manager, Circulation/Reserves and Videos Unit

Q: I must say that the overall conditions at the library have drastically decreased since this academic year. I find it increasingly difficult to find a quiet space in the library. People are constantly talking and eating and when you look at them annoyed, they just go back to talking or whip out their cell phone to tell their friend about the b**** who just mouthed off because they were talking or eating in the library.

A: I'm sorry you're finding it so hard to find a quiet area. The library does maintain areas for quiet reading and individual study:

--2nd floor, south (south lawn reading room)
--3rd floor, mezzanine -
--4th floor, SW alcove

If you find these areas are not quiet, please tell staff at the nearest service desk. If that hasn't worked for you, please contact me directly and I'll see if I can find out why we aren't able to provide a quiet
place in those areas.

We do allow light snacks and beverages in the library; we hope that those eating and drinking are not being overly noisy and will clean up after themselves.

Shirien Chappell
chappell@uoregon.edu
Head, Access Services Department

Q: What's even worse is that the STAFF is conversationally talking with each other while shelving books for example (I've noticed that especially on the top floor over the past year).

A: Thank you for your feedback regarding noise in the library.

One of the trends in libraries is for patrons to use the library space for dialog, both academic and social. We support these patron interactions, but also understand that need for quiet areas of study.

I will remind student employees keep quiet areas in mind especially when working around those areas.

Neil Wilson
nwilson@uoregon.edu
Stacks Management and Summit Processing Unit

Q: I've been studying at UO for many years now and have watched as the space got smaller and smaller to actually study. This *is* a library still, isn't it? Or do we need to sign up now for a special class so we can work quietly at a table without the interruption of cell phones, students talking and eating. Admitting more students to increase revenue looks nice on paper but Knight Library has clearly reached its capacity over the last year and shows the downside of it. I'm getting less and less for my money, when it comes to the use of Knight Library, while my fees increase. Another thing I've found very annoying over the last couple of terms is that the space on the third floor designated for the music library is becoming increasingly inundated with students from other subject areas doing their homework there (no wonder, since more and more reading areas are converted into classrooms and computer labs!). Is it possible to designate this area for music students only during high traffic hours, such as midterms and finals week, at least, so music students don't have to lug around 50 pounds of library books, scores and codices (some of those are > HEAVY!!!) from floor to floor looking for a quiet space to work on their term papers and study for their exams? Some of those books are rare and for reference so they can't be checked out and shouldn't even leave the area IMHO but the current situation leaves us no choice. These things might seem like minor obstacles to you but I am not the only one who's noticed this and I figure unless someone speaks up, the issues won't be addressed and business will go on as usual, actually get worse as it's been the case recently, because no complaints means everything's fine. Which it is not.

A: Thank you for drawing attention to the need for additional seating and study space in the Knight Library. As you have witnessed, door counts have been on the rise (up 2.4% across the library system in 2010/11).

Upon the recent removal of the card catalog cabinets, some additional seating has been made available on the Mezzanine level in one of the library’s designated Quiet Areas. But, more seating is needed. The UO Libraries has adopted a Master Plan for Facilities that will guide improvements in the near future. We have already made progress in some of of the branch libraries by adding more seating. There are areas of Knight where the use of space is inefficient and there is a need for more furniture, especially the kind that can be easily moved. You may have noticed that the group studies were repainted and "spiffed" last summer. The Library Administration is committed to continuous improvement of library facilities and is making progress as resources become available.

Mark Watson
mrwatson@uoregon.edu
Associate University Librarian for Collections & Access
19-Jan-2012

Q: When we've used this feature to message our class, my peers and I have been surprised to notice that the name of the course is not automatically included in the subject line. Instead, a practically useless header like "201102.X4367" is provided. When the name of the course is not made explicit in the message body, or in the part of the subject the user entered, it causes confusion. When the course name cannot even be inferred from the message, the confusion is hopeless -- and I find that happens three or four times per term.

Can you make Blackboard include the course name in the subject -- "LING 415/515", say, instead of "201102.X4367"?

A: I understand your confusion on the matter. The string of numbers is the server-identified name to the course given by [year][term#]. [crn#] and is neither easily interpreted or user friendly to the students or instructors. However there is a method to this madness. In our system, each course must have a unique name to it which is easily searchable, identifiable, and concise. It would be impractical to identify courses by their department code and class number because of courses with multiple sections (several instances of WR 121 for example). It would be equally difficult to utilize a universally-interpreted identification which is readable to the end user, and practical to the back-end support.

The email feature is tied directly into this identification string, and is not something we have the ability to change in the foreseeable future without causing systematic errors to other integrated features (such as Announcements or Discussion Boards).

As a student myself, I have dealt with the issue repeatedly; especially when having multiple Blackboard courses concurrently. The best I've been able to streamline it is to know, when I see a header with that, it has to do with a Blackboard course of mine (I don't bother remembering CRN# either). Unfortunately, it is a small price which must be taken to utilize such a complex system.

I hope this alleviates some of the seemingly-haphazard presentation of the number string, and wish I could be or more assistance than this.

Adam Marcus
CMET Consulting
16-Jan-2012

Q: I am very frustrated with you planning decisions.You just had four weeks when everyone was out of town and the Knight library was underutilized when you could have done this painting project with minimal disruption.Instead you wait thefirst Monday of the new term !?!?!!! You clearly have no concept how over enrolled this university is and how foul the air is in this entire library from this project.I am writing to say SHAME ON YOU Way to put your students LAST
I have never seen such a brain dead decision YOU SHOULD BE ASHAMED My eyes are burning from the paint I find the library to be a toxic and your decision is to blame.I would like the name of the decision makers on this project so I can file a complaint with the university president. You get my clueless bureaucrat award

A: I am very sorry that the painting in the South Reading Room has disrupted your studies. Your question is legitimate - why now? We had scheduled the painting to happen during winter break but, through no fault of the Libraries, there were difficulties finalizing the contract. I made the decision to go ahead with the project if it could be completed during the first two weeks of the term. My assumptions were that early in the term there would be sufficient study space in other parts of the library, and that because we are using low VOC paint, the paint fumes would not travel beyond the South Reading Room. I am truly sorry that those assumptions may not have been correct. Have you tried studying in Room 101 in the front of the building? There is new furniture, natural light, and plenty of electrical outlets. Also, I believe the air handling is on a separate zone from the South Reading Room.

Again - my sincere apologies.

--Nancy
Director, Library Resource Management and Assessment
University of Oregon Libraries
16-Jan-2012

Q: Hello I tried to access TESOL Quarterly both from campus and from home, (not the Jstor because it doesn't have current issues of this

journal) but IngentaConnect Journals which took me to

http://www.ingentaconnect.com.libproxy.uoregon.edu/content/tesol/tq?format=rss

and then page no longer available or match not found.

Thanks a lot for your help.

A: We were also unable to access current issues of the TESOL Quarterly, using the FindText tool. We got an "unavailable" message. We're

referring this to staff, who can trace the problem. And our print issues of the 2011 volume of the TESOL Quarterly are currently at the bindery, so that's no help.

In the meantime, you could request 2011 or 2012 articles from the TESOL Quarterly, using the interlibrary loan service, at

https://illiad.uoregon.edu/illiad/oru/logon.html

When you do that, be sure to mention on the request form that electronic access to the TESOL Quarterly was unavailable at the time.

Paul Frantz
Reference & Research Services
15-Jan-2012

Q: having trouble logging in with my \"Duck ID\" ..please help -- how can I reset the password if the old one doesnt work?

thanks

A: Your Duck ID is the first part of your email address.

To change or reset your password, please see: https://duckid.uoregon.edu/login.jsp

If you still have difficulties, contact our Systems administrator, Sara Brownmiller, at snb@uoregon.edu

Paul Frantz
Reference & Research Services
31-Dec-2011

Q: Through a search in the database search, I found this article:

Chen, Y. , Zhang, Z. , Du, S. , Shi, P. , Tao, F. , et al. (2011). Water quality changes in the world\'s first special economic zone, shenzhen, china. Water Resources Research, 47(15),

The last part was missing on the citation. Full text available link did not work, nor did full text using article DOI or Google Scholar.

How can I find or request a PDF of this article?

Thanks!

A: We were able to get to the article through the library's "journal title" feature : http://libweb.uoregon.edu/?tab=3

Attached is a PDF of the article.

Paul Frantz
Head, Reference & Research Services
18-Dec-2011

Q: I am trying to find the full text of an article I found on the uo database but can\'t find the full text. please help. The article info is below

Political Knowledge and Torture

By:
Mary Anderson ; Ann Cox ; Andrew Johnson ; Kyle Miller ; Megan Smith ; Chris Harman ; David Richards
Format:
Article
Year:
2010
Published in:
Conference Papers -- Southern Political Science Association 2010 Annual Meeting, p1 23p
Database:
Academic Search Premier

A: The item you are trying to get is a conference paper. In cases like this, the quickest (and sometimes the only) way to get at the full text of the item is to contact one of the authors by email and request that they send you a copy of the paper. You can see a list of the authors and their email addresses at:

http://search.ebscohost.com/login.aspx?direct=true&db=aph&AN=54437375&login.asp&site=ehost-live&scope=site

Paul Frantz
Reference and Research Services
10-Nov-2011

Q: I am a secretary in the College of Education, CDS program. Several of my students are complaining about the library being very noisy. Students talking on cell phones, eating noisy food (chips), students socializing and carts that squeak. My students must tell other students to be quiet. With such limited space on campus to study they feel that the library should be a place to study not socialize. The staff does not tell people to be quiet.

Can you help?

A: Library staff are quite willing to intervene and assist with noise problems, and students are welcome to ask for their help in dealing with users who are disturbing the peace. Staff will contact the person and explain that we've had a complaint about the noise level of their speech/cellphone conversation/keyboarding/ etc. and ask them to take the activity into a non-quiet zone. In the past, staff have asked users not to pound so hard on their keyboards, to turn down their music sources because the noise leaked out of their headsets and bothered others and to refrain from group discussions in the designated Quiet Area.

Thanks for your time and interest in making the library a better place.

Mark R. Watson
Associate University Librarian for Collections & Access
3-Nov-2011

Q: Please help - the website says we have access to this article then when I get on it asks me to purchase it and will not let me have it. How can I get it? Title: The Heart of Sexual Trauma : Patriarchy as a Centrally Organizing Principle for Couple Therapy Source: Journal of feminist family therapy [0895-2833] Baima yr:2007 vol:19 iss:3 pg:13 -36

Full Text FindText service Full text available from Taylor & Francis Journals Complete Year: Volume: Issue: Start Page: GO Available from 2007 volume: 18 issue:4 until 2007 volume: 19 issue:3 Print Holdings FindText service We may own this. Check the UO Local Catalog GO Other Services FindText service Is this journal peer-reviewed (refereed)? Check Ulrich\'s Periodicals Directory. GO FindText service To export this citation to reference software, use ISI Direct Export GO FindText service Questions? Please contact us. GO Web Search FindText service Search for similar information in Google Scholar. Search Terms: GO

A: Sorry for the frustration on this. You are right. Our FindText feature says that we should have access to this journal up to 2007, vol 19, iss 3. But when I checked that, I too was asked to pay for the article, which you should not have to do.In the meantime, you can request this article via interlibrary loan. It is quite fast (often a 24-hour turnaround), and there is usually no cost. When you fill out the article request form, be sure to add a message in the "notes" field that the information in FindText is incorrect, and the ILL staff will know to pass through your request. Otherwise they will think that the UO Libraries have this issue, and kick back your request.

You can log in to the Interlibrary loan request system and enter the full citation of your article here:
https://illiad.uoregon.edu/illiad/oru/logon.html

Hope this helps.

Paul Frantz
Head, Reference & Research Services
20-Oct-2011

Q: I was very disappointing to see that this year one of the best quiet readings areas in the library (on the fourth floor) had been converted into a computer lab. There are PLENTY of places for distracted students to check their Facebook accounts. What is becoming increasingly rare are quiet areas where students read BOOKS. Most of the time it is extremely difficult to find a quiet space, free from clicking keyboards and cell phone rings. There is a time a space for technology, and that place shouldn't be every corner of the library. Many students would appreciate a \"technology-free\" zone- perhaps in the second fourth floor alcove? Please consider it.

A: Thanks for taking the time to share your comments about the computer lab in the SW alcove of Knight Library's 4th floor. This is a temporary facility, used to accommodate the School of Journalism and Communication while Allen Hall under renovation. That project will be completed in December 2012.

Areas for quiet reading and individual study will always be critical elements in the overall mix of library space. Other designated quiet

zones in the Knight Library:
--2nd floor, south (south lawn reading room)
--3rd floor, mezzanine
--4th floor, SW alcove

I am sharing your idea of a technology-free zone with library administration for further discussion. Our current practice is to deal with disruptions on a case-by-case basis rather than ban particular technologies. In the meantime, do not hesitate to notify the nearest service desk if you are working in one of the quiet zones and other users are being disruptive.

Thanks again for your feedback, and don't hesitate to contact me if you have further thoughts. Best wishes,

Andrew R. Bonamici
Associate University Librarian, Media and Instructional Services
bonamici@uoregon.edu
17-Oct-2011

Q: I'm trying to get a 1987 article, "Creativity and mental illness: Prevalence rates in writers and their first-degree relatives" by

Nancy Andreasen, American Journal of Psychiatry, 144 (10), 1288-1292. The findtext window suggests that there is full text available

through LexisNexis, but I can't access it, and there wasn't the normal direct link for me to request it from another library. Is there

any way I can get a PDF'd copy?

A: Unfortunately, we don't have electronic or PDF access to this article, from American Journal of Psychiatry. Our Lexis Nexis access only goes up through March of 1987, and that's not far enough.

We do have other access, though. We have the article in hard copy (print), in the Knight Library, under the call number RC 321 .A52 (4th floor). We also have it on microfilm, in the Knight Library, in the Microforms Department (1st floor), under the call number MFILM RC 321 .A52.

Paul Frantz
Reference & Research Services
12-Oct-2011

Q: I need several articles in the Australasian plant pathology journal, and while web of science says thaey are available, the chagre is $25--can you order for me? 3. Myrtaceae species resistance to rust caused by Puccinia psidii Add to Favorites Mark back to top Authors:

Edival A. V. Zauza, Acelino C. Alfenas, Ken Old, Michelle M. F. Couto, Rodrigo N. Graça, Luiz Antônio Maffia Source: Australasian Plant

Pathology, Volume 39, Number 5 (2010) Page Numbers: 406 - 411 Citation: Edival A. V. Zauza, Acelino C. Alfenas, Ken Old, Michelle M. F.

Couto, Rodrigo N. Graça, Luiz Antônio Maffia. Myrtaceae species resistance to rust caused by Puccinia psidii. Australasian Plant

Pathology, Volume 39, Number 5 (2010), pp. 406-411,

A: The Library should be able to provide electronic access to the article for you.

Follow the link below (from the FindText page) to the EBSCO E-Journals Service for full text access:

http://breeze.uoregon.edu:9003/findtext?url_ver=Z39.88-2004&url_ctx_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Actx&ctx_ver=Z39.88-

2004&rfr_id=info%3Asid%2Fsfxit.com%3Acitation&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx
%3Aarticle&rft.genre=article&sfx.title_search=begins&rft.jtitle=Australasian+Plant+Pathology&search.x=0&search.y=0

Paul Frantz
UO Libraries
3-Oct-2011

Q: I'd like to get this article. Is there a way to do so through the library? Title: Research on high grade sense of silk garment based on kansei engineering Source: Advanced materials research [1022-6680] Wang yr:2011 vol:175-176 pg:859 -864

A: The UO Library does not have access to "Advanced Materials Research."

You can request this article via interlibrary loan. Itis quite fast (often a 24-hour turnaround), and there is usually no cost.

You can log in to the interlibrary loan request system at
https://illiad.uoregon.edu/illiad/oru/logon.html

If this is the first time you have logged into ILL, you will first need to register. That is free and relatively quick. Then you will be able to enter the citation information about the article you want.

Paul Frantz
UO Libraries
30-Sep-2011

Q: Hello, In my job I am responsible for locating and storing articles that describe our data and studies. After searching online for the article referenced below, I was required by Cambridge Press to “register” before I could save the article pdf posted on their site. Is there some way I can work around having to do that? I’ve never had that problem before. Moadab, I., Gilbert, T., Dishion, T. J., &

Tucker, D. M. (2010). Frontolimbic activity in a frustrating task: Covariation between patterns of coping and individual differences in externalizing and internalizing symptoms. Development and Psychopathology, 22, 391–404.

The article is here: http://journals.cambridge.org/action/displayAbstract?fromPage=online&aid=7612116

A: I was able to pull up the article, both in PDF and in HTML, from my desktop here in the Library.

I went in using the library's "Journal Titles" searching tab:

http://libweb.uoregon.edu/?tab=3

... and entered the name of the journal. From there, FindText led me to the full text of the article.

Give it a try. If it doesn't work, you could phone the checkout desk at the library (346-3065) and have them check your status.

Paul Frantz
Reference & Research Services
22-Sept-2011

Q: I am trying to get the following article online. I have Cisco turned on, but am unable to receive article, except first page. Is

it not available online?

Title: "on coming home"
by Adele Clark and Susan Leigh Start, 1998, Symbolic Interaction 21:4, 341-464

Thanks for help.

A: Our online access to Symbolic Interaction (through JSTOR) is only from 2001 onwards. That's why you are not getting the full text of

this 1998 article.

The Knight Library does have print volumes for Symbolic Interaction. You will find volume 21, 1998, in print on the 3rd floor of Knight,

under the call number of HM 1. S96

Paul Frantz
Reference & Research Services
1-Sept-11

Q: Hello, I am a librarian at Mount Saint Vincent University in Halifax, Canada. As I was searching for resources that might be relevant

to critical evaluation of sources I came across your excellent page 'Critical Evaluation of Information Sources'. I would very much like

to adapt this page for our use at Mount Saint Vincent University. We would, of course, acknowledge that the work of compiling these links

was done by you. Thank you for considering this request

A: Yes, feel free to adapt the page for your library's use. Bear in mind that the page has not been updated since 2009.

http://libweb.uoregon.edu/guides/findarticles/credibility.html

All the best,
Paul Frantz
Head, Reference & Research Services
25-Aug-11

Q: Is there a better way to look for student dissertations than through this website? Or are they just not usually available?

A: It depends on what you mean by dissertations.

If you're interested at looking at dissertations done here at the UO, then, yes, our library website is the place to go. Scholar's Bank

is our institutional repository for dissertations and other scholarship and is located at https://scholarsbank.uoregon.edu/xmlui/

If you are looking for older dissertations, prior to 2005, try the UO local catalog at http://janus.uoregon.edu/search/X

If you're looking for a dissertation done at another university, then try the Dissertations Abstracts database at

http://libweb.uoregon.edu/dc/indexes/index.php?go=1&db=90 To get these would involve an interlibrary loan request.

Paul Frantz
Reference & Research services
1-June-2011

Q: What is up with the printers in Knight Library? I find it completely unacceptable that it takes so long for the printer to show up on the workstations. It is week 8 so people have papers due and need to print. We shouldn\'t have to wait so long.

Sorry to vent, but it's frustrating, and it's eroding my trust in the library's technology.

A: There have been more problems with printing this term than we would like. Library Systems continues to troubleshoot the problem and test solutions. This is a complex problem and one that we cannot reliably or consistently replicate which makes solving the problem more difficult.

Sara Brownmiller
17-May-2011

Q: trying to get this article from ERJ:

Nature and severity of lung function abnormalities in extremely pre-term children at 11 years of age
S. Lum, J. Kirkby, L. Welsh, N. Marlow, E. Hennessy, and J. Stocks
Eur Respir J 2011;37 1199-1207
http://erj.ersjournals.com/cgi/content/abstract/37/5/1199

UO website say we have full text access...but this doesn\'t appear to be the case...

A: You're right. Our access to European Respiratory Journal does not apparently include the latest 2011 issue. Our FindText message does state that "availability is subject to change without notice," meaning that a publisher may very well change the terms of access to its journal.

Your recourse is interlibrary loan for this article. This service is quite fast (often a 24-hour turnaround), and there is usually no cost. When you fill out the article request form, be sure to add a message in the "notes" field that the information in FindText is incorrect, and the ILL staff will know to pass through your request. Otherwise they will think our subscription is up-to-date, and kick back your request.

You can log in to the interlibrary loan request system and enter the
full citation of your article here:
https://illiad.uoregon.edu/illiad/oru/logon.html

Paul Frantz
Reference & Research Services
2-May-2011

Q: I've encountered several recent articles I'd like to get from Diseases of the colon & rectum,
but when I follow the find text button it takes me to a site that has articles up to 2008 but says that the journal is now being published by another organization.
when I click that link I'm taken to a site that requires a password, and is out of the UO system.
Please help me get these articles. thanks

A: You're right. Our access to Diseases of the colon and rectum ended with 2008. We'll have FindText corrected on that.

To get more recent articles, you will need to send a request through interlibrary loan. This service is quite fast (often about a 24-hour turnaround), and there is no cost. When you fill out the article request form, be sure to add a message in the "notes" field that the information in FindText is incorrect, and the ILL staff will know to pass through your request. Otherwise they will think our subscription is up-to-date, and kick back your request.

You can log in to the interlibrary loan request system and enter the
full citation of your article here:
https://illiad.uoregon.edu/illiad/oru/logon.html

If this is your first time logging into ILLiad, you will then be asked to register. This is free of charge, and you will need to register only once. Once you have registered, you can then place your request for the article.

Paul Frantz
Head, Reference & Research Services
19-April-2011

Q: Search says full text available from Ingenta-Psychology Press but when I go there it says it is not available. Can you please either find the full text or order the article for me? Thanks much. McKay Sohlberg Professor CDS

Source: Neuropsychology, development, and cognition. Section A, Journal of clinical and experimental neuropsychology [1380-3395] Haslam yr:2011 vol:33 iss:4 pg:1744

A: We checked the FindText information for access to this journal. Our e-content providers do not give access to the most recent year, and our hard copy (print) subscription to this journal ended in 2006. So for this 2011 article, you would need to request it through the interlibrary loan process. This you can do at https://illiad.uoregon.edu/illiad/oru/logon.html

Paul Frantz
Head, Reference & Research Services
1-April-1011

Q: Hi, I am trying to access the article below. But when I click on the full text links through the library webpage, it says this journal is not available. (Though the article appears to be available as full text) Is there a way to get the pdf of the article?
Thank you,
Courtney Stevens

Title: Case-sensitive letter and bigram frequency counts from large-scale English corpora
Source: Behavior research methods, instruments,& computers [0743-3808] Jones yr:2004 vol:36 iss:3 pg:388

A: We tried accessing the article as well and struck out. The two access sources suggested by FindText -- Ingenta and EBSCO -- both gave back error messages.

Equally frustrating, our hard copy (print) volumes of this journal ended in 2003.

So for now, you should request the article through interlibrary loan, using ILLiad, at: https://illiad.uoregon.edu/illiad/oru/logon.html

Once you have logged onto ILLiad and chosen the "Article" request form, be sure to state on the form that the FindText electronic sources are not working.

Paul Frantz
Head, Reference & Research Services
30-March-2011

Q: Could I get a pdf copy of this paper?
Title: Paleolithic nutrition. A consideration of its nature and current implications.
Source: The New England journal of medicine [0028-4793] Eaton yr:1985 vol:312 iss:5 pg:283 -9

Thank you,

A: Unfortunately, our electronic access to the New England Journal of Medicine skips issue 5 of volume 312. (Issues 2, 3, and 6 are available). However, we do have the journal for 1985 in hard copy (print) in the Science Library.

Paul Frantz
Reference & Research Services
28-Mar-2011

Q: Title: Remediation in Higher Education : The Role of Information
Source: American behavioral scientist [0002-7642] Tierney yr:2011 vol:55 iss:2 pg:102 -120

I could not access this article because the file is an aspx file, if there is any other format of the file available I would appreciate a copy of it.

A: I was able to access a PDF of the article, which I am attaching.

Here's how I got to it:

FindText takes me to Academic Search Premier's access to the journal.
ASP's "Linked Full Text" takes me a cover page, where I can click on "online version of this article." That took me to the PDF.

Paul Frantz
Reference & Research Services
8-Mar-2011

Q: I was not able to access this article, it would be great if there was another means of accessing the article besides academic search premier since it is apparently not yet in the database.

Title: Basic Writing and the Future of Higher Education
Source: College English [0010-0994] Mutnick yr:2011 vol:73 iss:3 pg:322 -336

A: We checked the access of this article from College English. Our electronic access apparently does not include articles from the current year (FindText should indicate this, but doesn't). However, we do have current issues of College English in hard copy (print). You can find the 2011 issues on the 2nd floor of the Knight Library, in the Current Periodicals shelving area (Quiet area), under the call number PE 1 .C6

Paul Frantz
Reference & Research Services
28-Mar-2011

Q: The search for the article below shows "Full text available from SpringerLink" but it is unclear how it will actually download a copy without my paying for it. Can you advise me?

Mangroves and Salt Marshes
Volume 1, Number 1, 47-57, DOI: 10.1023/A:1025994128221

A: Curiously enough, Mangroves and Salt Marshes gives us full text access for everything except for the first volume...

I recommend ordering this article through ILL, and noting in the "Notes" section that Volume 1 is not included in our full text access. (to speed up the ILL process) Here's the link to the form: https://illiad.uoregon.edu/illiad/oru/logon.html

and here's the full citation for ordering (in the order the form asks for it):

Journal Title: Mangroves and Salt Marshes
Article Title: Mangrove Habitat Formation and Response to Holocene Sea-level Changes on Kosrae Island, Micronesia
Year: 1996
Pages: 47-57
Volume 1
Number 1
ISSN: 1572-977X
OCLC Number: 41973645

Miriam Rigby
22-Mar-2011

Q: I have just wasted twenty minutes attempting to access the online version of the OED through this website. It is hard to find, difficult to navigate and completely unobvious where it is. I am aggravated that I have to go through FIVE screens that are unclearly labeled to guess where it may be, and then find that it isn't actually there in the end anyway.

The website NEEDS to be more user friendly to students; I appreciate the concept that it makes sense to the librarian who uses it everyday, but the actual people who are clients of the library and attempting to find things, are frustrated by its incomprehensibility. I am not alone in this feeling, and can name several classmates who refuse to use the website due to its obtuseness. I have no faith in this situation being corrected, but feel that an acknowledgment of the problem should be made.

A: We are sorry that your attempt to locate the online version of the OED was so frustrating.

Here's a path that you can use and bookmark for the future:
1. go to library's main web site: http://libweb.uoregon.edu/
2. click on "Research Guides by Subject"
3. click on "Dictionaries"

In addition, I will forward your comments to our Web Development Committee. I know they'll be interested!

Paul Frantz
Head, Reference & Research Services
14-Feb-2011

Q: What link do I go to from duckweb to access my email?

A: We're not aware of an easy way to get from Duckmail to your UO email. The easiest address for getting to your UO email is:

https://webmail.uoregon.edu/

Paul Frantz
Head, Reference & Research Services
26-Jan-2011

Q: Greetings-

The online catalog says you have this source
and others from the conference) available online, but it leads to a dead end,
and there is no way to request the article through Interlibrary Loan.
Could you please let me know how to do this? Thank you in advance...

Title: Striving for NPOV : Reconciling Knowledge Claims in Wikipedia
Source: Conference Papers -- International Communication Association Fullerton yr:2009 pg:1

A: I was unable to find the proceedings of this conference in our online catalog. The conference was the International Communication Association, held in Chicago in May 2009. The Association's web page -- http://www.icahdq.org/conferences/2009/ -- says that the papers can be downloaded, but this is available only to conference registrants and requires a password.

I am assuming that the paper you are looking for is by Lindsay Fullerton, a Ph.D student at Northwestern's School of Communication. I would suggest you contact her directly and ask her if she would send you a copy of her paper. I was not able to get her email address off the web, but you could phone the School of Communication at 847-491-7023. Hope this works.

Paul Frantz
Head, Reference & Research Services
17-Jan-2011

Q: I am a second-year graduate student in the CDS program and will be in Portland for the rest of my studies. I am looking for an article and was hoping you could email it to me. Here is the information:

Title: Applied behavior management and acquired brain injury : approaches and assessment
Source: The journal of head trauma rehabilitation [0885-9701] Yody yr:2000 vol:15 iss:4 pg:1041 -1060

A: As a distance education student, you can request the article using the interlibrary loan form. Go to:

https://illiad.uoregon.edu/illiad/oru/logon.html

... and logon.

If this is your first time logging on ILLiad, you will be asked to register. There is no charge for this. Then you can place a request for the article (using the "article" link in the left hand column). Be sure to indicate, in the "Notes" field, that you are a distance ed student, living in Portland. You should receive a copy of the article.

Paul Frantz
Head, Reference & Research Services
10-Jan-2011

Q: Hello,

I have been having problems trying to retrieve the below article which says is available (online) to us. Can you help me retrieve it?

Title: Rethinking nationality in the context of globalization
Source: Communication theory, Author: Wiley yr:2004 vol:14 iss:1 pg:78 -96

I would really appreciate the help!!

A: I was able to call up the article you were after, using the Wiley Online Library on FindText. I've attached it to this email.

Paul Frantz
Head, Reference & Research Services
10-Jan-2011

Q: Hello,

I am trying to get this article in the New York times, but having trouble. any help appreciated.

Thank you,

NEIGHBORHOOD REPORT : BAYSIDE HILLS;A Cherished Memory: Banishing Veronica
Source: New York Times [0362-4331] JANE yr:1995 pg:9 -8

A: We're not sure what the difficulty was in accessing this article, but we were able to locate it in the Historical New York Times database. I will be sending it to you as a PDF in a subsequent email.

Paul Frantz
Head, Reference & Research Services
4-Jan-2011

Maintained by: Betsy Kelly, libweavr@uoregon.edu
Last Modified: 02/02/2012