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Library Comment Responses

Comments & Suggestions

Q:  The so called response for the student who suggest adding 'no cell phones' to the reading room signs is ridiculous bureaucracy.  They had a great idea and just got dissed. 

Behaving that is ALWAYS disruptive like using cell phones in the reading rooms should be BANNED.  Then deal with other stuff case by case.  NEWS FLASH, there's NO WAY to answer calls or talk on a cell phone in a quiet area without disturbing others!!!

LISTEN to all the people who tell you about this problem and SOLVE it.  I'm sick of having to stop study to beg someone to get off the phone or find a staff.  Half the time staff acts like they don't care anyway.     NO CELL PHONE USE IN READING ROOMS!!! Thank you.

A: Thanks for your passionate comment about our lack of a signs that ban cell phones in Quiet Zones.Because cell phones can be used in ways that do not disrupt others, such as text 
messaging devices, the library's policies will continue to address the disturbance (loud and disruptive conversations, especially in Quiet Zones) and not the technology.

I am concerned that your experience with staff was that they don't care. That attitude is not at all what we expect of staff in our library; we want you to know that your needs are important to us and that we are responsive. I'll remind staff. Also, if you experience unsatisfactory service in the future, I'd very much appreciate your contacting me with details about date, time, and what happened so that I can
inform the supervisor of the concern.

Shirien Chappell
Head, Access Services Department
8-May-2008


Q:  To whom it may concern,
 I am a recent UO Graduate (from the graduate school), and am wondering if there is a way to still have access to our library's research databases and articles.

A:  We can offer remote access (i.e. access in your home or office) to our electronic databases and full text electronic journals only to current UO faculty, staff, and students. This is due to license agreements with the providers of this content. However, if you are now living in the Eugene area, you are welcome to come in to any of the libraries on the UO campus and access our electronic resources from specially designated computer workstations open to the general public.

Paul Frantz
Reference Librarian, Reference and Research Services
7-May-2008


Q:  Hello Fine Librarian,
I\'m trying to get a copy of the following article:
Framing space: A popular geopolitics of American manifest destiny in outer space
Geopolitics [1465-0045] Sage yr:2008 vol:13 iss:1 pg:27 -53

A FindText search indicates it\'s available via several electronic databases, but it appears to be embargoed by the publisher (too recent?).  Is there a way to get an electronic file of the article?

Thank you.

A:  In FindText, I checked all the electronic access routes for Geopolitics. None of them offer volume 13, issue 1 access. And we cancelled our print subscription with the end of volume 12.

Our Informaworld and Ingenta electronic journal packages (see FindText) offer electronic access through the end of volume 12, so I am assuming that volume 13, issue 1 will be available soon. You could try an ILL request as well. Just stipulate in your comments section of the ILL request that we no longer have print access and that electronic access does not include volume 13.

Paul Frantz
Reference Librarian, Reference and Research Services
5-May-2008


Q:  Why are cell phones allowed in the quiet areas? There is no reason why anyone should ever need to take or make a call there, let alone carry on a conversation. I want to add to the comments that this is an ongoing and significant problem.

For example, just yesterday a guy sitting near me when I was studying in the 2nd floor reading room took a call. I waited for a few moments, but when he kept talking in a fairly loud voice, I asked him to please take his call outside the quiet area. He obviously heard me, but he just shrugged a shoulder and kept talking, not even bothering to lower his voice.

I waited a couple more moments in case the shrug meant he would be getting off soon, but no such luck, so I had to go over and say more emphatically, "you need to take your conversation outside the quiet area now, please." So then he finally did, but only after coming over to me to chew me out for how "rude" I was being--especially since he was on the phone with his girlfriend in Europe!

This student apparently had no clue that I shouldn't have had to ask him in the first place, let alone twice--just that I was rude to "bother" him. Needless to say, all this was disruptive not only for me, but for the other students trying to study nearby. And unfortunately, this is not a rare occurrence.

So please add "no cell phones" signage to the quiet area. That way, we can just point to the sign and avoid the "rude" requests.

A:  I'm sorry that you had to deal with noise in a Quiet Area, and I thank you for bringing this to our attention. We currently have four Quiet areas: the south lawn reading room, the mezzanine above it, and the two

alcoves on the south end of 4th floor. Only one Quiet Area (south lawn reading room) has staff nearby. You're very welcome to ask staff to deal with the noisy patron.

The reason we don't post "no cell phone" signs is that we are concerned with the action of a patron being noisy, not the cause of the noise. We've had to ask patrons not to pound so hard on their keyboard in Quiet
Areas because it annoyed other studiers. We've asked patrons to turn down their music sources because the noise leaked out of their headsets and bothered others. Cell phones are just one of the nuisances that
disturb the quiet.

Please, if the noisy patron won't quiet down after you've talked to him/her, please let staff help you. We'll contact the person and explain that we've had a complaint about the noise level of their speech/cellphone conversation/keyboarding/ etc. and ask them to take the activity into a non quiet zone.

If you're bothered by noise in one of the unstaffed areas, just pull out your cell phone and call any service desk in the library and staff will help with the situation. (Just joking about pulling out your cellphone
in the quiet area, of course.)

Thanks for your time and interest in making the library a better place.

Shirien Chappell
Head, Access Services Department
28-April-2008


Q:  It would be really nice to have a drop off box for returns near the street without having to come into the library.  Parking is really difficult and you can\'t park anywhere near the library on most days. 

A:  We agree with you!!  When we checked into this issue we found that we could not do it.  Kincaid is a city street.  The city will not allow us to place one near a curb on that street due to traffic congestion -- they'd need a pull-out  and turnaround lane for it and there's no room.   There's also another issue that also comes up with book drops:  preservation of library materials.  Books, records, tapes, etc. that get returned to the bookchutes by the front doors of the library get damaged, even though they have some room to pile up in after they slide down the chute.  A stand-alone chute would cause even more damage since the amount of room is less.  It would be nice to have the kind of book return that funnels returned items on a conveyor belt so that none of the pages would be bent or torn, none of the media would get smashed by other incoming materials.  But that would need to be attached to the building and doesn't resolve the problem of having to find parking in order to return materials.

Shirien Chappell
Head, Access Services Department
28-April-2008

Q:  I went through the "Find Text" sequence to get an article from J-Stor, and then I was let into J-Stor through the U. of O.'s library authentication window, and then I attempted to download the article as a PDF file, but even though the article appears to download, it only gives me the cover page and the other 10 pages are blank.

I've had this problem before.

could you tell me what I'm doing wrong, or send me the article yourselves: it is by Peter White, "Maecenas' Retirement." In Classical Philology, vol. 86. 1991: 130-38.

Thanks for your help here.

A:  It's hard to know the cause of the printing problem here. I assume you're printing at your office or home, and not from within the Knight Library. Sometimes, with PDFs, if you print by going to File, then to Print, you get the kind of result you describe. I always print PDFs by using the Print icon within the frame of the PDF itself (usually situated below the Back arrow). You can try this. If this isn't working, come into the Knight Library and ask us at the Reference Desk.

Meanwhile, I will send you (attached) a copy of the article by Peter White. If this does not get through to you, please let me know.

Paul Frantz
Reference Librarian, Reference and Research Services
22-Apr-2008

Q:  I was told my a fellow student that "UO Libraries subscribe to a publication.  When that is the case you can request the article right from the search results.  The scan the article for you and post it to the web.  They will send you an email with a link and a password to get the PDF."

I do not understand how do I know when UO Llibraries has subscribed to a publication. When I see my search results I have never seen an option which shows me subscription to a publication? Can you please help me here

NOTE: I am not looking for a specific book I am just trying to understand the process of how I can order an article online
Regards

A:  When the UO Libraries *do not subscribe* to a periodical or journal that has an article you want, then our interlibrary loan unit does send out a request to another library for that article. That very often (but not always) comes in the form of an email message to you, with a PDF file attached, giving the complete text of the article.

In the case where you have used one of our library databases and have some search results, then click on a FindText link, which is attached to each citation, to see if the UO Libraries subscribe to either an electronic or a print version of the publication.

If you need more clarification on this, please go to the reference desk of one of our libraries on campus for a clearer and fuller explanation.

Paul Frantz
Reference Librarian, Reference and Research Services
22-Apr-2008


Q: I wish you would have someone enforce better the use of cellphones in the library. People are EXTREMELY rude in this respect and seem to have forgotten that the library is a place to READ and not play with electronic devices, or catch up with old friends in their loudest voice possible. Especially in the stairwell, people yell into their cell phones and it echoes across three floors. I am repeatedly mystified by people\'s lack of respect in this regard, but I\'m not sure how to address it. I\'m not much of a \'husher.\'

Thank you very much for your time.

A: Many thanks for your comment about disruptive cell phone users in the UO  Libraries (Knight Library, I assume?).

Not all cell phone users are disruptive, so we decided several years ago to deal with actual disruptions on a case-by-case basis rather than imposing a blanket cell phone ban. The evolving service model of the academic library as a "learning commons" recognizes the growing integration of students' academic, social, and cultural lives. The UO Libraries provide the campus with a wide range of technology access, media production, and collaboration facilities.

This being said, areas for quiet reading and individual study will always be critically important. There are several designated quiet zones in the Knight Library:
--2nd floor, south (south lawn reading room)
--3rd floor, mezzanine
--4th floor, south alcoves

If you are working in one of these quiet zones and other users are being disruptive, do not hesitate to notify the nearest service desk.

Thanks again for your feedback, and don't hesitate to contact me if you have further thoughts. Best wishes,

Andrew R. Bonamici
Associate University Librarian, Instructional Services
bonamici@uoregon.edu
(541)346-2682
22-Apr-2008



Q: Please order "First Position: A century of ballet artists" by Toba Singer, Praeger, 2007, Booklist review 11/1/07 and any other titles dealing with dance in Cuba.

Thank you!

A:  I will refer your book request to Steven Chatfield, who is the library representative for the Dance Department and will consider this, along with the other requests for Dance's funds.
If you are a student of the Dance Department, you might contact Steven and let him know that you are the one who suggested this book for purchase. Thank you for your interest.

Regards,
Leslie Bennett
Music & Dance Librarian, Music Services Dept.- Knight Library
22-Apr-2008


Q: Hi, It would be really great if you could carry this book:

R. Montenegro, P. Tetali, "Mathematical Aspects of Mixing Times in Markov Chains", Foundation and Trends in Theoretical Computer Science, Vol. 1, Issue 3, p. 237-354, Now Publishers Inc., 2006.

Is this possible? Please let me know.

A: I'm happy to try to get this book for you. How quickly do you need it? I just need to know what code to put on the order form, like if you need it tomorrow or next week or you can wait a month.

Also, while you wait you can get a copy from Summit. The link was crazy long, but the University of Washington has a copy. Let me know if you need help with putting in a Summit request.

Best,
Annie Zeidman-Karpinski
Math Librarian
annie@uoregon.edu
31-Mar-2008

Q: Dear Wonderful Librarian,
I\'m having difficulty retrieving a couple of articles via Internet. I\'m working from home with my trusty laptop and usually have no problems. I\'ve just hit two in row, however, and hope you can help me resolve the problem.

Here\'s one of the items:
Date : 03/25/2008
Record/s from MetaLib:
E-mail : jhnewton@uoregon.edu
Resource ArticleFirst
Title The sleeper effect and negative political advertising.
Author Lariscy, R. A. W. and Tinkham, S. F.
Citation Communication Abstracts 24, no. 2 (2001): 155-296
Year 2001
ISSN 0162-2811
IDNumber 0162-2811(20010401)24:2<155:TSEANP>2.0.TX;2-Z
Imprint : Sage Publications
Language English

When I go to Get Text, a link to FirstSearch ECO pops up for full text. Clicking on the link gets the message: \"We\'re Sorry. Search resulted in no records.\"

Any help would be appreciated.

A:
This gets complicated, so I'll try to keep it simple!

First, your citation for the Lariscy & Tinkham article is coming from Communication Abstracts, which is an indexing source. It doesn't provide full text to an article, only citations. The article you're looking was actually published in /Journal of Advertising/, vol 28, issue 4, winter 1999, pages 13-30.

The Library does offer full text electronic access to Journal of Advertising. To get there:
1. go to the main library web page, at libweb.uoregon.edu
2. in the green search box, do a Journal Title search, and type: journal of advertising
3. the FindText service will indicate two sources for this, Business Source Premier or Comm & Mass Media Complete. Either one should get you the article.

As a sidenote, the FindText service for Communication Abstracts does not appear to be working properly, so I'll notify our Acquisitions people about that!

Hope you are doing well!
Paul Frantz
Reference Librarian, Reference and Research Services
26-Mar-2008


Q: I am attempting to access an electronic copy of the following article in
the NJM, but the site redirects to a \"pay\" article. I am accessing this on
campus and the library website states that this article should be free
access. Please let me know if you have suggestions: Lavie yr:2001 vol:345 iss:25 pg:1825 -32

A: The issue seems to be that NEJM does allow access to all orginal articles from 1993 to 2008 (less the last 6 months), which would cover most of the research items there, but it does not include things like editorials, correspondance, reviews, etc. They require that an institution subscribe to get access to those.

Hope that helps.
Paul Frantz
Reference Librarian, Reference and Research Services
25-Mar-2008


Q: Someone needs to start monitoring the environment of the library. There is far to much noise on the second floor as a result of people talking, using their cell phones, et cetera. It is completely unacceptable and needs to be immediately addressed to make the library an environment where students are able to effectively study, which it currently is not. It is infuriating!

A: Libraries are changing. They used to be places of primarily quiet reading and study; now they are that, as well as having places where people gather and discuss. One of the UO Libraries' strategic directions states: "The Library will offer a key cluster of learning spaces within the constellation of curricular activity offered throughout the University. These learning spaces will welcome students to take advantage of developing communications technology. They will support the growing integration of students' academic, social, and cultural lives."

We want to provide space for quiet study as well as for social learning. The quiet areas in the Knight library are here:
--2nd floor, south (south lawn reading room)
--3rd floor, mezzanine
--4th floor, south alcoves

We've found that people who are being noisy in these designated quiet areas most always quiet down if asked to do so by a peer (another student or faculty). However, if you prefer not to ask them or if they continue to be disruptive after you've asked them, please let staff know.

I left a message for you to find out which area on 2nd floor was noisy at the time you sent us this message; feel free to call me (346-1914) and talk about this if you like.

Thanks for taking the time to contact us.

Shirien Chappell
Head, Access Services Department
24-Mar-2008


Q: Can I get PDFs of articles in Biological Psychiatry without having to pay?
Please advise. Thanks so much.

A: The short answer is: Yes, you are able to get PDFs of articles from Biological Psychiatry without paying.

Here's a more complete answer: We have print holdings of Biological Psychiatry in the Knight Library from volume 1, 1969 through volume 56, 2004 (Knight RC 321 .B5). You can get copies of articles from these volumes by going into the stacks in Knight (4th floor)

For more recent articles from 2005 forwards, articles are available online, full text, for no cost.
1.Use the library's main web page: libweb.uoregon.edu 2. Use the green search box, and the Journal Titles search tab, and enter the name of the journal.
3. You should be led to an Elsevier SD link to individual volumes and issues, where you can select an article to view.

Paul Frantz
Reference Librarian, Reference and Research Services
20-Mar-2008


Q: Hi - I'm looking for a conference paper. I assumed that this was an article, so I was going to request the document, but got the request book form. I also checked Summit and World Cat for the book, but could not find it. Here is the article info:
Title: \"When \'Fake\' Gets Real: News as Activism and Fandom as Citizenship.\"
Author: Sue Collins
Source: Conference Papers -- International Communication Association 2007
What do you suggest?
Thanks for your time.

A:I checked the International Communication Association 2007 web site, and while it gives an abstract of Sue Collins' paper, it does not give the full text. I also could find no indication that the papers from that conference have been assembled in book form. So I think your best bet is to try to contact the author directly. Sue Collins appears to be an adjunct professor in the Department of Media, Culture, and Communication at New York University. Here is contact information:

New York University Steinhardt School of Culture, Education, and Human Development Department of Media, Culture, and Communication
239 Greene Street
7th Floor
New York, NY 10003
(212) 998-5191

Paul Frantz
Reference Librarian, Reference and Research Services
4-Mar-2008

Q: If I requested and article from Interlibrary Loan / Article Delivery,where do i pick that up at the circlation dexk in the knight libary?

A: Usually, an article you have requested through ILL comes to your campus email account, with a PDF attachment containing the text of the article. In the case that the article has been mailed to you, it will come to whatever address you indicated on the ILL request form.

Paul Frantz
Reference Librarian, Reference and Research Services
25-Feb-2008


Q: hello

would you have a photo of polly curren fedosiuk?
thank you

A: No, we do not have anyone by that name identified in our collections. Sorry.

Normandy Helmer
Access & Preservation Officer
Special Collections & University Archives
18-Feb-2008


Q:I wanted to bring a mistake to your awareness. An article by Alison Jaggar,is listed as follows:
Title: Gender, Race, and Difference: Individual Consideration versus Group-based Affirmative Action in Admission to Higher Education
Author: Jaggar, Alison M
Citation: The Southern journal of philosophy. 35, (1997): 21
Year: 1997
ISSN: 0038-4283
IDNumber: 0038-4283(1997)35+<21:GRADIC>2.0.TX;2-R
Imprint: [Memphis : Dept. of Philosophy, Memphis State University]
Description: 32
Language: English

However, this is not the location of the article. In the 1997 volume of Southern Journal of Philosophy, there are no articles by Jaggar. In fact in 1996-1999 there are no articles by Jaggar in this journal.

I am not sure how to locate this item since there are no electronic versions available and the physical location is false. Please correct this for your patrons. If you could let me know about the correction when it is made or where the actual article was published I would appreciate it.

Thank you

A: This turns out to be a complicated problem, but one with a happy ending, I think. First, could I ask you where you saw this citation listed. I'm assuming it's from one of the periodical databases that we offer. When I know the source, then I'll be able to tell if we have any control over the content.

Second, I went up to the print volumes of the Southern Journal of Philosophy in our library (Knight B 1.S57). In the back of volume 35, there is an author index to that volume. There, I found Alison Jaggar listed, with her article ("Gender, race, and difference ..."), as appearing on page 21 of a *supplement*. I looked carefully on the shelf, but I could find no supplement to volume 35 in our collection.

Next, I went to Philosopher's Index, the primary database for secondary literature in philosophy, and I found the article by Alison Jaggar listed, as appearing in the Southern Journal of Philosophy, but in the supplement to volume *34*, 1996, pages 21-51. Again, I checked volume 34 on our shelves, but I found no supplement.

Tracking down a supplement to a journal is hard. Usually, we would need to know the overall title of the supplement , to order it through interlibrary loan. So I used Google and went to Alison Jaggar's web site at the University of Colorado-Boulder, where she teaches . At that site, I found her CV, which says that this article you have been searching for has been reprinted, in a publication called /Rethinking sex and gender/. This publication we do have: *Knight HQ 12 .S656 1996.* When I looked for it on the shelf (3rd floor), I found that it is indeed the volume 34 supplement (1996) to the Southern Journal of Philosophy, and Alison Jaggar's article is in it. You can check it out.

I'm going to have our technical services staff change the cataloging on this, so that the supplement is shelved with the other volumes of Southern Journal of Philosophy. But before they get their hands on it, I want you to be able to access it, so would you please take a look at it (again, HQ 12 .S656 1996), and when you are done, our staff will hopefully make some changes, so that this will be easier to track down in the future.

Paul Frantz
Reference Librarian University of Oregon Reference and Research Services
07-Jan-2008

Q: I feel that the library should extend wireless access privileges, especially as we offer reciprocal borrowing via summit. Summit patrons who come here to use our facilities are at a disadvantage. Seems mal-aligned with the concept of reciprocal borrowing.

A: The UO's Information Services/Network Services group is actively developing guest wireless access programs, including reciprocal access for selected institutions. We agree that extended wireless access will be very beneficial for visiting researchers, and are working closely with Network Services and other campus stakeholders on developing the associated policies and procedures.

Sincerely, Andrew Bonamici
Associate University Librarian, Instructional Services
7-Jan-2008


Q: I am a retired chemist interested in accessing (searching) E-journals for non-commercial (hobby) use. What is the least expensive route to your database, short of enrolling as a student ?
Thanks for your reply;

A: The UO Library does have extensive holdings of both print and electronic academic journals. These are available to UO faculty and students without charge. In addition, the general public is welcome to access these journals, from public computer workstations inside the UO Library. In your case, however, since you live in Portland, that's not a good option. Perhaps the public library, the PSU library, or the OHSU library would be better options for your use.

Paul Frantz

Reference Librarian University of Oregon Reference and Research Services
02-Jan-2008



Q: Was a bit surprised not to see a listing for the non-commercial The Oregon Herald news publication on your site (oregonherald.com). Do you only publish listings for people who pay? If so, that's disappointing. I read TOH every day as it's not busy with all those ads and is updated frequently. Happy New Year,

A: No, the UO Library does not include The Oregon Herald in its library catalog. We do have microfilm holdings of the earlier incarnations of the Oregon Herald, if you are interested in seeing this site's predecessors.

Paul Frantz
Reference Librarian University of Oregon Reference and Research Services
02-Jan-2008



Q: Hi, I was wondering is there a PDF file e-version avaiable for
Title: High temperature oxidation of TiAlN thin films for memory device Source: Integrated ferroelectrics [1058-4587] yr:2002 vol:48
And was wondering how I can get it?

Thank you very much

A: The Library does not have electronic (PDF) access to Integrated Ferroelectrics for volume 48, 2002. We have electronic access only for 2003 forwards (except the current 12 months). To get that article from volume 48, you should enter an interlibrary loan request. You can do that at:

https://janus.uoregon.edu/illj


Paul Frantz
Reference Librarian University of Oregon Reference and Research Services
10-Dec-2007



Q: Hello- I am trying to get a copy of the following article, but it does not seem to be available through sage. Can you help me locate a opy of the article? Many thanks, Deb Merskin, SOJC

OPPRESSION AND LIBERATION: A Psycho-Political Analysis According to Freire and Jung.
Source: The Journal of humanistic psychology [0022-1678] yr:1992 vol:32 iss:2 pg:8

A: We have access to volume 32 (1992) of the Journal of Humanistic Psychology only in print. The run of journals in the Knight Library is under the call number BF 1 .J6 (second floor).

There is an alternative to having to walk over to the Knight Library. You can have the article delivered electronically to your desktop. Here's how:

"UO faculty members and Distance Education users can now have more journal articles scanned and delivered electronically to their desktops. Any article the UO owns only in print can be made available via this service. ... Choose the Journal Titles tab in the library's homepage search box, click the FindText link that appears (lower left), enter complete citation information on the form, and proceed from there."

Paul Frantz
Reference Librarian University of Oregon Reference and Research Services
3-Dec-2007



Q: I tried to request the article below, but when I click submit button, the internet disconnects and error message "not available" pops up. I'm wondering if you can request it for me.
I typed my name, barcode number (is this my student id number?), and library pin number.

Can you also let me know why this error pops up?

Title: Development of Modality in Korean and Turkish: A crosslinguistic comparison Source: [975-518-118-0] Choi yr:1996 pg:77 -96
Full Text No electronic full text is available for this item.
Print Holdings We may own this. Check the UO Libraries Catalog
Interlibrary Loan / Article Delivery Request this item from another library.

A: The item you referred to turns out to be, not an article, but a chapter in a book. The book is a collection of conference papers and is entitled, "Perspectives on language: selected papers from the 7th International Congress for the Study of Child Language.

The UO Library has this book. The call number is P 118 .I57 1996 (3rd floor, Knight Library). The paper itself begins on page 77 of this book.

Paul Frantz
Reference Librarian University of Oregon Reference and Research Services
26-Nov-2007



Q: Hello,

I am trying to find an editorial from The Nation magazine, which cites me and a colleague. The date is Aug. 16, 1986. Volume 243, pp. 99-100. What's the easiest way to access The Nation, full text?

Many thanks,

A: To find out the availability of a periodical, go to the Library's main web page, to the green Search box, and click the "Journal Titles" tab. Type in the title of the periodical.

We did this, and found an entry for The Nation (full text). We clicked on that and found that The Nation is available online through Academic Search Premier, from 1975 onwards. We followed that link, chose the 1986 volume, and then the 8/16/1986 issue. We followed that to a link to editorials on pp. 99-102, which uncovered the reference to yourself.

Or you can go to the Knight Library. We have this volume of The Nation in print, on the second floor. Call number: AP 2 .N2.


Paul Frantz
Reference Librarian University of Oregon Reference and Research Services
26-Nov-2007


Q: I am trying to get access to a journal entitled "Research in Social Stratification and Mobility" from a campus connection. When I search for it, I get connected to ScienceDirect but it won't let me look at articles unless I log in individually. I assume this an error as FindText tells me that the full text is available.

A: We checked FindText for the journal, "Research in Social Stratification and Mobility." Here's the situation. The UO Library has volumes 1-23, 1981-2005 in print, at Knight HT 601 .R48. So for these years, we offer access in print. For issues of the journal for 2006 and later, we offer online access to UO students and faculty.

For online access to ScienceDirect, go to www.sciencedirect.com and click on "Not registered?" Fill out the form. You will be given a username. This registration must be done on a computer on campus. It cannot be done off campus. Once you have registered, you may then access the online issues.

Paul Frantz

Reference Librarian University of Oregon Reference and Research Services
19-Nov-2007
Q: Is there a way to search the Wallstreet Journal? I was looking for an article about Google releasing a mobile phone, which I think would have run in an August edition of the Journal. Thanks!

A:Yes, the Library offers a database that can search the WSJ for articles and deliver the full text. The database is available to UO students, staff, and faculty only, and its address is:

* *http://libweb.uoregon.edu/dc/indexes/index.php?go=1&db=367


Paul Frantz
Reference Librarian University of Oregon Reference and Research Services
19-Nov-2007


Q: Dear Librarian, Neither Project Muse nor Lexis Nexis Academic would allow me to access this article. Please advise. Thank you.
New Essays in the Philosophy of Language and Mind (review)
Source: University of Toronto quarterly [0042-0247] Kwong yr:2007 vol:76 iss:1 pg:301 -302
Full Text
Full text available from Project Muse Premium Collection
Year: Volume: Issue: Start Page:

Full text available from LexisNexis Academic
Article Title: Year: Month: Day:

A: In checking your question, I was able to access the article you wanted using the Project Muse link. An HTML version and a PDF version were both available. If you try it again and are still unable, you can come in to the Knight Library and go to the Reference Desk, where a staff member will help you access the article.


Paul Frantz
Reference Librarian University of Oregon Reference and Research Services
24-Oct-2007


Q: Is there a way I can get a pdf of a journal article that the UO does not own, yet is not available online yet because it is the most recent issue? I'd like to see an article in Human Ecology Review, but it is in the most recent issue and they don't provide online access to this issue. The specs of the article are below.
Thanks,

Title: Northern inland west land/homeowner perceptions of fire risk and responsibility in the wildland-urban interface
Source: Human ecology review [1074-4827] Weisshaupt yr:2007 vol:14 iss:2 pg:177 -187

A: We double-checked on Human Ecology Review, and there is no access right now to the PDF of the article in the latest issue. The author is Brad Weisshaupt. We suggest you contact the Department of Natural Resource Science at Washington State University, where he appears to be affiliated. Through them, you could request he send you a copy of the article through email.

The contact for the Department is at:
http://natural-resources.wsu.edu/contact/Contact.htm


Paul Frantz

Reference Librarian University of Oregon Reference and Research Services
16-Oct-2007


Q: How do I log into Project Muse (philosophy journal) so that I may read an article?

A: One easy way to access Project Muse journals is to do a search in the Library's Catalog. Do a title search, and type: project muse

This will put you into the Project Muse web site, where you can choose the journal you are interested in, or search within Project Muse journals.

Paul Frantz

Reference Librarian University of Oregon Reference and Research Services
8-Oct-2007



Q: I am trying to find the following article:

Title: Repeatability of kinematic, kinetic, and electromyographic data in normal adult gait.
Source: Journal of orthopaedic research [0736-0266] Kadaba yr:1989 vol:7 iss:6 pg:849 -60

When I click on Find Text, it says that that the Full text is available from Elsevier SD Freedom Collection. However, when I click on the link, I get the following message:

The article you have requested could not be found within the system or is not within your institution's current entitlements; access to journal entries is based upon current journal subscriptions.

When I click on UO Libraries Catalog, the link says that we do not own it.

Suggestions?

A: When we checked FindText, we saw that the Journal of Orthopaedic Research is only available electronically from 2001-2005, not back to 1989 for the article you wanted.

You can obtain this article through the UO libraries interlibrary loan service. The request form is available at:
https://janus.uoregon.edu/illj

Paul Frantz
Reference Librarian University of Oregon Reference and Research Services
2-Oct-2007




Q: Regarding the video game rentals in the Science Library. I think their purchase was questionable as to academic use, but the placement is even worse. Having video game on display upon entering the library sends the wrong message about what the University's goals are and don't have any place in a university library.

A: Thanks for taking the time to comment on the Science Library gaming collection.

First, the games are not rentals, they are part of the library collection and are loaned free of charge to eligible UO students and faculty.

Second, we do not think the entertainment value of the game collection is in conflict with its academic value. In this respect the new collection is comparable to the video and DVD film collections that we have maintained for many years. Feature films are entertaining, but they are also objects of critical study by Film Studies and many other programs. Similarly, the video game collection will be used by Computer and Information Science faculty both in research and in teaching courses in game design. We anticipate similar uses by other departments that do work in gaming, interactive environments, &/or human computer interaction, including Digital Arts, Education, Psychology, and Geography.

I'm cc:ing this to faculty in the Science Library also, in case they have any additional thoughts. Thanks again for your comments,

Sincerely, Andrew Bonamici
Associate University Librarian, Instructional Services
1-Oct-2007


Q: More public access computers are needed in the University of Oregon library to promote freedom of information to the public. Thank you.

A: Thanks for submitting your recent comment about public workstations in the UO Libraries.

Like many academic research libraries, the UO is making a transition to a "learning commons" model that addresses the blended teaching. learning, and research needs of UO students and faculty, our primary users. Learning Commons hardware, software, and staff support is funded with a combination of student technology fees and private gifts.

As a critical step in extending the learning commons service model throughout the libraries, we have replaced many of our general internet-only public terminals with academic productivity workstations previously restricted to computer lab locations. Most of the software installed on these academic workstations is licensed for student and faculty use only.

We remain committed to the principle of public access to information and provide a number of "internet only" terminals in Knight Library and in each branch location. As always, UO Libraries faculty and staff are ready to assist all users with research and reference help.

As an alternative to the UO's internet only stations, most public libraries provide their user communities with internet access. At the Eugene Public Library, the workstations include productivity software (word processing, etc.) that we have never offered the general public. The Eugene and Springfield Public Libraries also offer wireless network access for researchers with their own laptops.

Thanks again for your comment, and I hope this is helpful background.

Sincerely, Andrew Bonamici
Associate University Librarian, Instructional Services
24-Sept-2007


Q: I am looking for the collection of Calbreath Family Papers that are stored at the U. of O.
Please advise an assistant to contact me

A: The Calbreath family papers are part of the Manuscripts Collection held in the Special Collections department of the University of Oregon Libraries. Here is a brief description of these papers:

*Calbreath Family.*
Papers, 1843-1930.
6 boxes; 3 lin. ft.
The collection consists of papers of the Calbreath and Smith families. John Calbreath, born in West Virginia, came to Oregon with his family in 1865, and later practiced medicine in Lafayette and McMinnville, OR. From 1899 to 1908 he was superintendent of the Oregon State Insane Asylum. He married Irene Smith, daughter of Sidney Smith, Oregon pioneer. Their daughters, Helen and Evelene, studied music in Europe, mainly in Berlin, where they met Edith Sitwell.
Included are letters from Helen and Evelene to their parents, written from Europe, 1907-1909.
Ax 193

Contact information for Special Collections can be found at:
http://libweb.uoregon.edu/speccoll/

We hope this is helpful to you.

Paul Frantz
Reference Librarian University of Oregon Reference and Research Services
10-Sept-2007



Q: Hi - I'd like to access the article

"On the almost everywhere divergence of Lagrange interpolatory polynomials for arbitrary sytem of nodes."
in the Journal "Acra Mathematica Hungarica", v. 35, pp 71-89
and v. 38, p 263

and it appears that it is available via SpringerLink, but it wants me to pay 32.00 to access it. Is this volume not accessible online through UO libraries?

A: Our online access to Acta Mathematica Hungarica only goes back to 1997. We do have the volumes you are interested in, however, in print. They are in the MATH Library (Fenton), under the title /Acta Mathematica Academiae Scientiarum Hungaricae.

Paul Frantz
Reference Librarian University of Oregon Reference and Research Services
10-Sept-2007


Q: Hi, I am trying to locate the following:

Title: Cumulative Trauma: The Impact of Child Sexual Abuse, Adult Sexual Assault, and Spouse Abuse.
Source: Journal of Traumatic Stress [0894-9867] yr:1996 vol:9 iss:1 pg:25

The library carries this journal, but when I clicked on the link for online access, the website (Wiley) said I needed to purchase it. Since the library technically has this version, there was no option to request this article from another source. could you help?

Thanks!

A: The UO library has access to the Journal of Traumatic Stress online from 1997 onwards and in print from 2001-2004. Unfortunately, those years fall outside of the year and volume number you need. So, in this case, you should fill out an interlibrary loan request for the article you want. You can find an ILL journal article request form online at:
https://janus.uoregon.edu/illj

Paul Frantz
Reference Librarian University of Oregon Reference and Research Services
10-Sept-2007



Q: Hello-- I am a doctoral student, and I'm trying to access a review in an Oxford Journal: Review of English Studies, April 2007, volume 58. The review is by Menzer, and it's a review of Acting from Shakespeare's First Folio, a newly published book by Weingust.

Is there a way I can access this online? Do we have an access code for Athens? Many thanks >

A: According to our library catalog, the library no longer subscribes to /Review of English Studies./ We have electronic access to the journal through JSTOR, but that covers only 1925-2000. Our print subscription lapsed in 2001.

I'm copying our Literature librarian, Elizabeth Peterson, on this as well, since it seems odd that we would not have current access to a leading journal in the field.

Paul Frantz
Reference Librarian University of Oregon Reference and Research Services
4-August-2007



Q: Book order
TITLE : Financial Times (ft.com)
AUTHOR/EDITOR :
PUBLISHER : Thomson Gale (galegroup.com/psm)
ISBN.ISSN/MUSIC# : 0307-1766 OCLC :
REASON FOR RECOMMENDATION : Supplying an additional, independent perspective to daily business news will expand information-base of reader to use, particularly with the demise of the WSJ into Fox Corp.'s hands (as well as London Times)

A: Thanks for your suggestion. The UO Libraries provides full-text access to the Financial Times through the database LexisNexus Academic
(http://tinyurl.com/2stzpx). The coverage goes back to 1982; however, given
the inexorable trend towards electronic-only journals, newspapers, etc., we
are unlikely to purchase this in print.

Mark R. Watson
Associate University Librarian for Collections & Access
6-August-2007


Q: I notice that you have two of my early works on LP in your discography. May I submit an additional CD to your collection? Thank you.

A: I'm the music librarian for the UO, and your e-mail to the UO Libraries' web site was sent to me to respond to. And, of course, we'd love to have a cd of your work. Our library's music collection collects music by women composers, both in score and recording, and your musical output is represented in both our score and recording collection.
Thank you for considering us for this. You can send the cd to:
Leslie Bennett
Music Services Dept. Knight Library
1299 University of Oregon
Eugene, OR 97403-1299

Best,
Leslie Bennett
Head, Music Services Dept
6-August-2007

Q: The library staff working on the second floor near the quiet study area is being completely disrespectful and I am growing increasingly upset. I have been here for 2 days studying and they have been consistently loud; laughing, giggling, joking and gossiping in elevated voices without any concern for the students trying to study. This is a quiet area and the library is first and foremost an enviroment conducive to learning for the students. I sincerely hope someone reading this takes my complaint seriously, as I am not the only student frustrated with the inappropriate conduct of these students.

A: We sincerely apologize for the disruption you experienced in the quiet area of the Knight Library. We will remind our student and permanent staff at the Current Periodicals & Newspapers desk that we work in a quiet area. Although there will not be absolute silence in the area due to normal everyday business that occurs at our service desk, your description of our behavior should serve as a reminder to all of us why the quiet area exists. Thank you for bringing this situation to our attention.

Neil Wilson
Current Periodicals and Stacks Unit
2-August-2007

Q: I am trying to get this article and it has been cut out of the volume on campus. I was told if I emailed this information you would "change" the status an allow me to order it. I need it desperately.
Betz, N., and G. Hackett. 1981. The relationship of career-related self-efficacy expectations to perceived career options in college women and men. Journal of Counseling Psychology 28 (5):399-410.

A: I'm sorry the article you wanted wasn't available in our print journal. If you ever need an article that isn't available though the UO's collections (it's been ripped out of a journal or the UO doesn't even own the journal and it's not available in electronic format), you can get it through Interlibrary Loan.

The page below gives some help in getting journal articles. Since you already had a citation I placed the request for you half an hour ago and I see now that it's already been paged at another library. You should receive notification of its availability within a few hours.

http://libweb.uoregon.edu/general/resources/articles.html
 
Shirien Chappell
Head, Access Services Department
2-August-2007


Q: How about this idea!

EACH BOOK IN THE LIBRARY HAS A COMPUTER MICROCHIP ON THE OUTSIDE OF IT. THE PERSON WILL THEN USE LIBRARY CARD TO INDICATE THE LANGUAGE OF CHOICE THAT HE OR SHE IS SPEAKING or Reading THE MOST. SCAN THE LIBRARY CARD:
1. Choose language: a. SPANISH b. GERMAN c. FRENCH d. THAI e. POLISH
f. HINDI

2. LIBRARY COMPUTER MACHINE THEN WILL ACTIVATE THE MICROCHIP TO HAVE THE BOOK INSTANTLY TRANSLATED FOR THE PERSON.

3. Person then will go read the book in the desired language. Library people will never have to order another book in another language. A single book
could then have as many as 100 language translations attached to the computer microchip.

A: Thank you for your comment. I\'m not aware that the chip technology you propose is currently available; however, your idea is interesting. Libraries are gradually moving more and more toward the purchase of books in electronic form, and it\'s possible that multi-lingual editions will become standard issue. My guess is that readers will probably need to choose between print and electronic. In other words, the device required to read the content in different languages will be some kind of hand held computer. Whether we end up putting those devices on the shelves or lend them out or require a download from a server remains to be seen. One thing is for certain … technology will continue to evolve and amaze!

Mark R. Watson
Associate University Librarian for Collections & Access
28-June-2007



Q: The energy saver lights upstairs turn off if there's no movement. If a student is studying sometimes they don't move. Please make the lights stay on constantly.

A: We think that benefit to the environment of using less energy and to the university in savings in electricity is probably greater than the number of times students are so still for so long that the lights go off.

Thanks for writing.

Shirien Chappell
Head, Access Services Department
11-June-2007



Q: I feel frustrated every time I Try to find a book in library. There are too many places to look for book, am told look upstairs on a cart and in a room and many places. Then I am told to use the summit catalog even though our book is supposed to be available! I am a large person it is not easy to get down and look on all those carts! Why cant the books go back on the shelves where they belong!

A: I am so sorry that you feel so frustrated about finding books. That's not at all the way we want people to feel here. If you can't find a book on the shelf, we will happily place a request for it through Summit. Staff have to change the record in the UO's catalog so that the Summit request will go through; you can ask for this at the Checkout/Information Desk. Often when people report that they can't find an item staff refer them to the sorting areas on each floor because the patron really wants to get the book as soon as possible and is willing to look through the unshelved items. But this is meant to be only a suggestion -- if waiting for a Summit (or Interlibraary Loan, if Summit doesn't have it) item is acceptable, we'll be happy to help make those requests. And sometimes getting materials from Summit is faster than waiting for the books in the sorting areas to get shelved.

We get behind in our reshelving near the end of terms, especially during the end of spring term when so many books come back. We're sorry for the inconvience this causes everybody.

Shirien Chappell
Head, Access Services Department
6-June-2007



Q: Why can't the library web pages, like this one, be full screen, like everyone else's? It would be nice to have something that is less dense and open.

A: Many thanks for your feedback on the library's website. When we redesigned the site in 2006, we opted to use the 600x800 format to ensure that the site would work well even with lower-end computers, even though this makes the display look small on larger, high-resolution monitors. The next step up (1024x768) is already becoming more common, so I'm forwarding your suggestion to the library's web development group so we can discuss the implications of migrating the template to the higher resolution, &/or incorporating a "liquid" design that allows users more flexibility in determining the window size.

In the meantime, if readability is an issue, you can always use your browser's "view --> text size" command to make the fonts bigger (or smaller). Unfortunately this scrambles the page layout, but the links still work.

Thanks again for your feedback, & don't hesitate to contact me if you have any additional questions. Best,

Andrew Bonamici
Associate University Librarian, Instructional Services
30-May-2007


Q: The two reading rooms on the 4th Floor (southeast & southwest corners) are missing the "quiet area" signs that were up on the center columns last year. However, when I use these areas now, often some people are talking to each other or on cell phones in these areas while many others are trying to quietly study.

When the noise level disturbs my concentration, I've tried nicely asking folks to keep it down & point to the "reading room" plaque, but with limited success. I've also heard other students try the same thing, also with limited success. Apparently since there are no specific "quiet area" signs up anymore, people don't feel inclined to be quiet even if asked nicely unless there is some kind of "authority" to back it up (although "reading room" ought to be enough on its own). Anyway, when the quiet area signs were up, this simply wasn't an issue--the 4th floor reading rooms tended to stay quiet & simply pointing at the quiet area signs was enough to remind the few folks who forgot.

Since virtually every other open area in the library is available for conversation & group work except the reading room quiet areas, and the quiet area tables big enough to spread work out on 2nd, 3rd & 4th floors all are often filled to capacity, it does not seem right that the 4th floor reading rooms are now being transformed into non-quiet areas.

As I recall, the signs that were up previously in the 4th floor reading rooms were very low-tech xeroxes--it would be extremely easy, quick and cheap to put them up again as high up on the columns as possible so they aren't easily removed. Another possible solution would be the standing floor signs, like the ones at the entrance to the 3rd floor quiet area, if any extra stands are available. (Obviously more permanent signs like the ones on the 2nd floor would tend to stay up, so that would be a great longer-term solution.)

By the way, I find reading by the natural light in the reading rooms less tiring on my eyes, otherwise I would use one of the private study rooms when they are available. Also, there are usually cubicles available in the other quiet areas, but the limited amount of workspace and especially the lack of natural light (or even any direct light in most cases) means they aren't adequate for my needs--nor apparently for the needs of many other students since they're often underutilized. But again, those who want to converse or do group study have far more space available to them (with & without windows) than those who need to study quietly do, so can we please have our 4th floor reading rooms back as quiet study areas ASAP?

A: There are only two official quiet areas in the Library: the south lawn reading room on 2nd floor (where the current periodicals and current newspapers are shelved) and the mezzanine above that room on 3rd floor
(where the Juvenile and Curriculum collections are shelved). I didn't know somebody had posted "quiet area" signs on the fourth floor.

It would be hard to turn areas on the 4th floor into offical quiet areas since there are no staff on that floor to help remind patrons to limit their noise.

The 2nd floor quiet areas have lots of natural light. If you encounter noise problems in that area please ask staff at the Current Periodicals/Newspaper Desk and they'll talk with the folks making the noise.

Thanks for taking time to contact us.

Shirien Chappell
Head, Access Services Department
16-May-2007


Q: Where can I find out my old Library PIN? the site makes it very hard to get on if you cant remember it. Why cant it simply email me my old PIN????

A: I wish our system did what many sites do: provide a "Forgot your PIN?" option that will email your pin to you. It doesn't, and we don't have access to the programming. I'll submit that as an enhancement request to the vendor. In the meantime, call any of the checkout desks and they'll ask you a bunch of questions to confirm your identity and then will remove the pin from your record. You can then go back into your account and put a new pin in.

Shirien Chappell
Head, Access Services Department
10-April-2007


Q: I am an Oregon resident and very pleased to see that you have opened up your library services to us by allowing the use of public library cards and/or purchasing a U of O card for $5.00.

My question is does this also get me access to your research databases? Anyway a resident can get access to these resources? If so, does your Research Databases also included an E-book collection?

A: The UO Library has had the Oregon Card program for some time now. We're glad that you hope to make use of our resources.

If you are not a UO student, staff, or faculty member, you cannot make use of our research databases from your home or office. But if you come into one of the five libraries on the UO campus and use any of our public work stations, then, yes, you will have access to our research databases, many of which offer extensive full text resources of articles, primary sources, and other valuable information. These databases include our small collection of e-books, NetLibrary. This is currently composed primarily of books in computing, mathematics, and the sciences.

Paul Frantz
Reference Librarian, Reference and Research Services
20-April-2007

Q: how do you make suggestions?

A: You can make a suggestion about library services or materials to purchase on the UO Library website:
http://libweb.uoregon.edu/

On that page, click on "Contact Us" in the lower right hand corner.

 Paul Frantz
Reference Librarian, Reference and Research Services
Mar-19-2007

 
Maintained by: Betsy Kelly, libweavr@uoregon.edu