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HomeLaptop Loan Service
About & Policies | Bookings | Laptop Specs | Help!
Getting Help
For information on printing in the library, click here.
Talk to a desk assistant! (Available open hours only)
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Locked out of your machine? Getting a blue screen? Wireless problems? |
Locked out of your machine?
The username is "laptopuser" and there is no password. Simply hit enter at the prompt and you should be able to get back into windows.
Getting a blue screen?
If your machine is giving you a blue screen we recommend that you return it to our office for an exchange. Typically this problem requires reformatting the laptop.
Wireless problems?
Generally wireless problems are due to network outages and heavy use. However staff at the Laptop Checkout Office are happy to help troubleshoot any wireless problems you may be encountering. Simply call the desk at 346-1783, or stop by the office in person. If the office is closed, support can be obtained at the Knight ITC (346-1935) on the second floor of the Knight Library.
Use of the laptops available through the UO Libraries assumes that the user has basic knowledge about computer hardware and software. Computer competence and self-reliance are required.
When the laptop is checked out to you, Laptop Checkout staff can provide a very quick demo of how to turn on the laptop and where to plug in the cables.
Questions about the laptop loan service should be directed to the Laptop Checkout Office at 346-1807 or lclaptop@uoregon.edu
Assistance with installed software or printing may be obtained in the Information Technology Center (ITC).
If you are unable to login into the campus wireless network, you may need to consult with Information Services staff.
If you think there are hardware problems with the laptop checked out to you, return the laptop immediately to the Laptop Checkout office. Staff will review the problem with you.
Maintained by: Matt Coughlin, mcoughli@uoregon.eduLast Modified: 03/30/2008