Blackboard Help

Here are some resources to help you use Blackboard at UO more effectively.

General information | For students | For instructors | Bug reports

UO Blackboard general information

Blackboard home page: https://blackboard.uoregon.edu
Start here for access to the Blackboard system at UO!

Blackboard FAQ: simple answers to common questions, with sections for both students and instructors

Blackboard news: the latest information from the UO blackbloard blog

Browser setup: make sure you have a browser that works well with Blackboard, including required plugins and configuration options.

Downtime Schedule: find out when the Blackboard system is scheduled to be unavailable.

Especially for students

Need Help Logging In? Some hints for students who are having difficulty logging in to the UO Blackboard server.

Blackboard Student Manual: In-depth information for blackboard users (PDF, 1MB; the student manual is also available after you log in to Blackboard; most instructors make it available in the "tools" part of the coursesite.)

Assistance in person:

The Information Services (Computing Center) Micro Services Help Desk in 151 McKenzie Hall (346-4412) can assist with browser problems or email logins.

Visit the Knight or Science Library ITCs for additional help using blackboard.

Especially for instructors

All About Blackboard: Guides from the Teaching Effectiveness Program.

Blackboard Control Panel Quick Reference Card (PDF, 4 pp.)

Blackboard 7.1 Instructor's Manual: In-depth information for instructors. (PDF, 1.3MB; the instructor's manual is also available in HTML format from the Control Panel of your coursesite).

Blackboard, Inc.Faculty Support, part of the Blackboard support center, has an extensive collection of vendor-written manuals and tutorials. See in particular the Bb-provided flash based "quick tutorials," and a set of "quick start guides."

Helpful Resources from Other Blackboard Sites: A long list of training resources from other universities using Blackboard.

We also recommend a useful book, available from the Knight Lbrary (LB1028.68 .B53), the Computing Center Documents Room, CET Consulting, or local bookstores:

Southworth, Howie, et al. (2006). Blackboard^® for Dummies^®. Hoboken, NJ: Wiley. 356pp.

Assistance in person:

CET can provide training for you in designing and using a blackboard coursesite. Instructors can visit Room 19, Knight Library, or call 346-1942 for an appointment.

If you need assistance with instructional design or would like to build a learning object for your course, CET Interactive Media may also be able to take on the development project. And you can get additional help from the Teaching Effectiveness Program in using blackboard to meet your teaching goals.

We offer Blackboard workshops for instructors by request. Schedule one for instructors in your department, customized to your specific needs.

Bug reports

For system status information, see http://status.uoregon.edu/.

Send bug reports by email to courseinfo@blackboard.uoregon.edu. You can also report urgent blackboard problems such as system unavailability by calling 346-1942 (after hours, call Library Systems at 346-3049).

Maintained by: JQ Johnson, jqj@uoregon.edu
Last Modified: 10/31/2007